History & Staff

We have years of experience caring for families, from all walks of life. Each family comes to us because they know we are leaders in our profession, dedicated to excellence in service, and have the highest integrity.

Our History

Our History

Windsor Healdsburg Mortuary was opened in 2004 by Carmine Romano as Romano’s Windsor Mortuary.  After owning and operating a funeral home in Massachusetts, Carmine made the decision to venture west and open a funeral home on the opposite coast.  After visiting many cities in California, it was Windsor’s Town Square that got ahold of his heart and he began to envision his new funeral home.  While originally planned for the site that is now McDonald’s, Carmine had the opportunity to purchase the building and lot where the funeral home sits today and convert it into his ideal mortuary.  In 2009, he was able to add a crematory on-site and changed the name to Windsor- Healdsburg Mortuary.  Carmine was well known in Windsor and Healdsburg for the comfort, care and understanding he offered to the families in his community.  He was a friendly, familiar face around town and when you were in need.  From the transfer into his care, arrangements, preparations, services, and final resting place, Carmine was always by the family’s side.  He believed in consistency, personal service, hard work, ensuring families were comfortable and the importance of community coming together to support grieving families.

In 2016, Carmine retired and while he considered Windsor home, returned to Massachusetts to be closer to his family.  Windsor-Healdsburg Mortuary was purchased and seamlessly transitioned into the funeral home you have come to know.  In 2020, the doors were closed for renovations and equipment upgrades and it took longer to open than originally anticipated.  In 2021, Windsor-Healdsburg Mortuary and Crematory reopened under new management and looks forward to serving the community in a meaningful way. 

What makes us different is that we are a privately and locally owned mortuary, have an on-site crematory which means your loved one never leaves our care or facility.  Our small, yet dedicated staff are available around the clock to personally serve you 24 hours a day, 7 days a week.  We are a family run operation, who will care for your family as we would our own and take pride in being able to honor your loved one in any way you may choose.

  

  • Elvira Morales

    Elvira Morales Managing Funeral Director, Lic. #4853

    Se Habla Espanol Elvira has served Sonoma County families since 1996, offering compassionate support during life’s most difficult moments. Raised in a family connected to the funeral service industry—her father, Francisco, worked in local mortuaries and cemeteries—her commitment to caring for her community is both personal and professional.Over the years, Elvira has held many roles, including Funeral Director, Crematory Manager, Cemetery Salesperson, and Pre-Arrangement Counselor, giving her a deep understanding of every aspect of the industry. She is especially gifted in helping families make funeral arrangements and, as a Spanish speaker, provides meaningful support to the Latino community.Outside of work, Elvira enjoys playing billiards with her husband, Rene; together they compete on a traveling team and at the national tournament in Las Vegas. They also share a love of cooking and cherish every moment spent with their children and grandson.Now serving as Managing Funeral Director, Elvira remains a steady source of kindness and guidance. She finds great purpose in helping families, and Sonoma County continues to benefit from her dedication and care.

  • Bianca Tamayo

    Bianca Tamayo Office Administrator / Advanced Funeral Planner, Lic. #4365849

    Se Habla EspanolWe are delighted to have Bianca as part of our compassionate team at Windsor Healdsburg Mortuary. Her customer service background, combined with her keen interest in the funeral business, and willingness to learn, are invaluable assets.Bianca's commitment to her role as a Funeral Arranger is evident in her warm approach and attentive listening skills, ensuring that each family's needs are met with the utmost respect and understanding.In her personal life, Bianca cherishes spending quality time with her family and her two beloved puppies, Stitch and Draco. Her love for her family mirrors the compassion she extends to the families we serve.Adding to her repertoire of skills, Bianca is bilingual in English and Spanish, enabling her to assist a broader range of families with sensitivity and care. She is also a licensed pre-need specialist, and can now assist you with making pre-arrangements. We are proud to have Bianca as part of our team and are confident that her presence will greatly benefit the families we serve. Her enthusiasm and dedication are truly inspiring, and we look forward to her continued growth and contributions to our community.

  • Andreina Nina Rodriguez

    Andreina Nina Rodriguez Funeral Arranger & Administrative Assistant

    Se habla EspanolNina was born and raised in Healdsburg, CA, and is a proud wife of Jorge and devoted mother of two—a two-year-old son, Vicente, and a nine-year-old stepdaughter, Meilani. She cherishes motherhood and can often be found on weekends at the soccer field, cheering enthusiastically for her daughter. At home, she enjoys the company of the family dog, AJ, and values every moment spent together with her loved ones.Nina joined our team in September of 2024. Fluent in both Spanish and English, she is dedicated to serving her community with compassion and cultural understanding. Her genuine love for helping others allows her to connect deeply with the families she supports, bringing vulnerability, empathy, and heartfelt care to those seeking funeral services.

  • Ashley Strangio-Vollers

    Ashley Strangio-Vollers Funeral Arranger & Crematory Operator

    Ashley (AJ) Strangio-Vollers grew up in Santa Cruz, Ca. and began her career in the funeral industry in 2009. Ashley is a certified Funeral Arranger, Crematory Operator and is also certified in EDRS & FDRS. She is a friendly, familiar face during families most difficult times, and the comfort and accessibility she offers families is limitless. When she is not working, Ashley enjoys taking her daughter on mini-adventures, seashell hunting on the beach and spending time by the pool.